1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you request a quote, schedule service, or communicate with us, we may collect:

• Full name

• Address

• Email address

• Phone number

• Payment details (if applicable)

b. Non-Personal Information
We may also collect non-identifiable information automatically when you interact with our website or digital forms, including:

• Browser type and version

• Device information

• IP address

• Pages visited, duration, and referring websites

 
2. How We Use Your Information
We use your information to:

• Provide, schedule, and manage lawn care services

• Communicate about your appointments, billing, and service updates

• Send reminders, estimates, or invoices

• Improve our services and customer experience

• Respond to inquiries or feedback

• Send marketing or promotional messages (if you’ve opted in)

 
3. Text Messaging and Communication Consent
By providing your phone number, you agree that Nelson’s Lawn Care may contact you via SMS or phone call for purposes related to:

• Service scheduling and reminders

• Billing and payment notifications

• Service updates or delays

• Customer support and follow-ups

• Occasional promotional offers (if you have opted in)

You may opt out of text communications at any time by replying STOP to any message or contacting us directly. Standard message and data rates may apply depending on your mobile carrier.
 
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only in these limited cases:

• With trusted service providers that help us operate our business (e.g., payment processors or scheduling software)

• To comply with legal obligations or court orders

• To protect our rights, property, or safety

 
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience, analyze usage, and personalize content. You can disable cookies in your browser settings, but certain parts of our website may not function properly if you do.
 
6. Data Security
We use reasonable administrative and technical safeguards to protect your information from unauthorized access or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.
 
7. Your Privacy Rights
You have the right to:

• Access and review the personal information we hold about you

• Request correction or deletion of your information

• Opt out of marketing or text communications

To exercise these rights, contact us using the details below.
 
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them. If we become aware that a child has provided us information, we will delete it promptly.
 
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be reflected on this page with a new effective date. We encourage you to review this policy from time to time.
 
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Nelson’s Lawn Care
16535 W Burchett Rd
Tahlequah, Oklahoma 74464
(918) 931-8629
info@nelsonslawncareok.com